Student and Customer Support

Ecotech Training’s commitment to students goes beyond the classroom. As your partner in lifelong learning, we provide additional resources to help you in your courses and your job. Use the resources below to get additional support and to find the answers to your questions.

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System Requirements

Ecotech Training makes every attempt to make our websites and products mobile and tablet-friendly. However, not all features are compatible with all tablets and phones and using a tablet or mobile device can hinder your learning.  We recommend having a choice of devices and even a backup device should there be problems with one, so that you may switch to another.


When working on regulated course material, we recommend using a Windows- or Mac-based desktop or laptop computer.


We recommend the use of Windows 7-11 or Mac OS X operating systems.   Please ensure that your operating system is fully up to date before submitting a support request if you are having issues accessing or viewing online learning materials.


We recommend the use of Chrome or Firefox browsers. We also support Safari, Internet Explorer and Edge.


We recommend online learners have the latest versions of their selected browser.  Using the latest version will help to prevent security and display issues.  


We recommend online learners have at least a 20 mbps internet connection without a heavy demand from other users on the same connection for the best online learning experience.

Contact Us

Ecotech Training is a privately owned online training course provider.

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